Privacy Policy
1. Introduction
Welcome to QenBox. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our e-commerce product management platform.
By using QenBox, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect several types of information:
- Account Information: Name, email address, company name, and password when you register.
- Product Data: Product listings, descriptions, images, and inventory data you upload.
- Integration Data: API credentials and data from connected e-commerce platforms.
- Usage Data: How you interact with our service, including features used and time spent.
- Device Information: Browser type, IP address, and device identifiers.
3. How We Use Your Information
We use collected data to:
- Provide and maintain our product management services
- Sync your products across connected e-commerce platforms
- Generate AI-powered product descriptions and content
- Send you updates, notifications, and support messages
- Analyze usage patterns to improve our platform
- Detect and prevent fraudulent or unauthorized activity
4. Data Sharing
We do not sell your personal data. We may share information with:
- Connected Platforms: E-commerce platforms you authorize (Shopify, WooCommerce, etc.)
- Service Providers: Third-party services that help us operate (hosting, analytics)
- Legal Requirements: When required by law or to protect our rights
5. Cookies & Tracking
We use cookies and similar technologies to maintain your session, remember preferences, and analyze platform usage. You can control cookies through your browser settings.
6. Data Security
We implement industry-standard security measures including encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure.
7. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate or incomplete data
- Delete your account and associated data
- Export your product data in a portable format
- Opt-out of marketing communications
8. Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@qenbox.com